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Frequently asked questions about Pricing
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The complete policy library - 1,800+ policies, procedures, forms and checklists across all seven Quality Areas. The Compliance Engine, which tracks every regulatory change and keeps your documents, your team and your records current, with version control, staff attestation and the parent portal built in. The Task module and the Toolkit, with The Desktop GPT and AI-assisted lesson plans. All four are included in every subscription, along with your first 10 Policy in Practice courses.
Yes. PolicyDesk is the foundation every service starts with. It holds the policies and related resources that your QIP measures practice against as well as the Training records of all staff at a service, so the three work as one system rather than seperate subscriptions. QIPDesk and TrainingDesk are added on top of PolicyDesk.
Our Terms and Conditions provide that each subscription is per service. Policies, evidence and records are held at service level so each service holds its own subscription and the rate reduces as your group grows.
If you add TrainingDesk, 15 seats are included with each service, with additional seats available if your team is larger. And if you operate more than one service, 1 Area Manager seat is included and additional seats available, so you only pay for the oversight roles you actually need.
Annual for a PolicyDesk subscription works out at about $64 a month, and saves $230 over the year, and is the only option carrying the 21-day money-back guarantee. The bundled option of all three modules on an annual subscription is the best value. A quarterly subscription commits you to three months rather than twelve – so the decision depends on your service.
No. Annual runs 12 months, quarterly a minimum of three, and after that initial term you can cancel any time. If you don't cancel, the subscription continues on the same cycle.
There are various payment methods available including via credit card (Mastercard, Visa), by direct debit on a bank account (BECS) and invoice payable via Stripe Link. Prices are in Australian dollars and include GST. A tax invoice is issued and viewable via your Subscriptions page in Settings within the App.
Annual subscriptions carry a 21-day, 100% satisfaction money-back guarantee - contact us within 21 days and we'll refund in full.
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Join over 3,600 Australian early childhood services who trust us to keep their policies current and their service A&R-ready — backed by our 21-day guarantee.