Trusted by directors, coordinators and educators across Australia
Services use The Desktop to simplify compliance, policies and everyday operations. Here's what they say about the difference it's made — through CCS approval, Assessment & Rating, and the daily grind of keeping a service compliant.
Real services, real results
How three very different services across Australia used The Desktop to overcome compliance challenges and get time back.
Streamlining compliance across LDC and OSHC
Tanya's family-owned Sydney service has been part of its community since 2008.
The challenge: expanding into Outside School Hours Care meant a whole new set of policies and regulations, and the government guidance was abstract and hard to apply, leaving her little time to actually run the business.
The outcome: With access to over 1,800 resources — including a dedicated OSHC section that's rare in the market — Tanya now keeps every one of her centres consistent and compliant, and can request new materials from our team whenever she needs them.
A helping hand for a regional OSHC service
Anita runs an OSHC service in regional Queensland, caring for children before and after school and through the holidays.
The challenge: keeping up with ever-changing compliance while managing the business and the children, and building the checklists and forms her centre needed from scratch — free documents online simply weren't enough.
The outcome: Backed by our team's 16 years of experience, Anita stopped worrying about tracking policy changes. Templates like the Staff Roster and Medical Risk Minimisation Plan were ready when she asked — saving her hours, with OSHC-specific coverage she couldn't find elsewhere.
Navigating a stalled CCS application
Linda's nature-focused Family Day Care service in outer Darwin hit a wall.
The challenge: getting her Child Care Subsidy (CCS) approved. The government's documents were overwhelming, and months passed with no response — leaving her close to giving up.
The outcome: Drawing on our team's deep experience with the CCS process, Linda received the documentation, policies and formal procedures she needed, plus tailored support. Her CCS application was finally approved — and she now saves hours of compliance work every month.
Services don't just join, they stay for years
Many of our members have been with us for 5, 8, even 10 years and more. In a sector where time and trust are everything, that long-term loyalty is the clearest sign The Desktop keeps delivering.
5+
years is common among members
10+
years for many long-standing services
16
years supporting the sector
In their own words
Feedback from services across every state and sector. Filter by topic to see what's most relevant to you.
