The Desktop logo, showing 3 blue ticks on a mint green background and the name 'The Desktop'.
Product

Our Products

PolicyDesk

The always-current policy library and platform

QIPDesk

Living QIP workspace with a built-in AI mentor

TrainingDesk

Self-paced professional development for your team

Enterprise

Head Office oversight across all your services

Task Module
Incl. with any product

Assign, track and evidence work across your team

Toolkit
Incl. with any product

The Desktop GPT and AI-assisted lesson plans

PricingSuccess storiesContact
LoginSign up
LoginSign up
Home

/

Legal

/

Privacy Policy

Privacy Policy

How we collect, store and protect the personal information you give us when you register for a membership, join our Forum or contact us.

Effective

01 July 2025

Applies to

All members and visitors

On this page

Links are generated from the document headings.

On this page

https://thedesktop.com.au website

 

This website is owned and operated byThe Desktop (Aust) Pty Ltd (ACN 652 427 033) andwill be referred to as “we” or “us” or “our” in this privacy policy (“PrivacyPolicy”).

 

PrivacyPolicy

This Privacy Policy is intended toexplain how we collect, hold, use and disclose personal information inaccordance with the Privacy Act 1988 (Cth) and the Australian PrivacyPrinciples, where those laws apply to us.

 

Yourprivacy is very important to us and we will always act to protect your personalinformation. We take this responsibility seriously and are very careful abouthow and when your personal information is collected, used and shared. Thisstatement outlines what our commitment is, why we need to collect personalinformation, who we may share that personal information with and how you mayrequest access to and correction of the personal information that we hold. Thisstatement relates to personal information we collect through our OnlinePlatform.

 

By using our Online Platform or providing personalinformation to us, you acknowledge that we may collect, hold, use and disclosepersonal information as described in this Privacy Policy, subject to applicablelaw.

 

WHAT WE COLLECT

Thetype of personal information we collect is dependent on the type of service orinteraction you wish to receive.

 

Personalinformation we collect may include the following:

·           Title

·           First Name

·      Surname

·           Email Address

·           Mobile Number

·      Your role (e.g.Approved Provider orEducator)

·           Work Telephone Number

·           Home Telephone Number

·           Fax Number

·           Trading Name

·           Type of Service

·           Number of employees at your Service

·           Postal Address

 

Sometimeswe will also collect other personal information, such as what your interestsare, so that we can improve our service and product offering to you. You maydecide not to provide your personal information to us. We may also collectnon-personally identifiable information that cannot be used to identify orcontact you. Such information may include IP addresses, browser types, domainnames and other anonymous statistical data.

 

HOWWE COLLECT IT

Thepersonal information we collect is generally supplied directly by you throughour Online Platform. For example, the details you provide us when you open anaccount, subscribe to our emails, join a mailing list, submit an enquiry, orprovide feedback to us.

 

Thereare also certain situations in which we may collect personal information aboutyou from someone else. For example, we may collect information from thirdparties including public sources, our related companies, your organisation,your representatives and information service providers.

 

We also receive and store certain typesof information through the use of ‘cookies’ when you interact with us and our OnlinePlatform via the Internet. Cookies are alphanumeric identifiers that are placedon your computer’s hard drive through your web browser. Most Internet browsersare preset to accept cookies. If you prefer not to receive cookies, you canadjust your Internet browser to disable cookies or warn you when cookies areused. We recommend that you leave cookies enabled, as they allow our systems torecognise your browser and provide quicker and easier access to our OnlinePlatform.

 

WHYWE COLLECT IT

Wecollect personal information for a number of reasons, including but not limitedto:

·          deliver,administer and improve the products and services that we offer you;

·          provideyou with a newsletter subscription;

·          sendmarketing communications;

·          completeother transactions with you or on your behalf;

·          protectagainst fraud or theft;

·          provideoffers and promotions that we consider may be of interest or benefit to you;

·          conductmarket research;

·          workwith our related companies and service providers;

·          maintainand update our records;

·          protectand uphold the rights, property and safety of us and our customers; and

·          generallyto provide you with a premium customer experience.

 

Wewill only use your email address for the purpose for which you have provided itand it will not be added to a mailing list or used for any other purposewithout your consent.

 

WHOWE SHARE IT WITH

Wemay exchange your personal information with other companies who perform part ofour service delivery or provide other support services to us, for example,organisations that assist us with postal, data processing and analysis,research, mail, promotional, customer contact, technology, banking, payment,debt collection and maintenance services.

 

Wemay otherwise use or disclose your personal information with your consent (orif we have given you notification of the intended use or disclosure and youhave not objected to that use or disclosure) or where required or authorised bylaw, which may include emergency situations and assisting law enforcementagencies.

 

“SensitiveInformation”, such as health information, criminal records, political opinionsor religious affiliations, will only be collected or disclosed with yourconsent.

 

Third parties to whom we disclosepersonal information may be located in Australia or other countries.

 

THIRDPARTY SITES

This Online Platform may contain linksto other websites operated by third parties. Be aware that this Privacy Policyonly applies to the personal information that we collect through this OnlinePlatform. We are not responsible for the collection, storage or use of personalinformation by any third-party website, and you should review the privacypolicy of any website you visit.

 

 

USEOUTSIDE AUSTRALIA

We welcome visitors from outsideAustralia. However, this is an Australian-based website, and this PrivacyPolicy governs the personal information collected through this Online Platform,irrespective of where you are located when you visit and interact with it. Thismeans that your personal information may be stored outside the country in whichyou are located, and government authorities with jurisdiction over the OnlinePlatform may be entitled to access any personal information provided.

 

CHILDREN

Wewill not knowingly collect information from any unsupervised person under theage of 18. If you are under 18 years of age you must not submit any personalinformation to us unless you have the consent of, and are being supervised by,a parent or legal guardian.

 

ACCESSTO INFORMATION

Weendeavour to take all reasonable steps to secure your personal information andto ensure that your information is updated and accurate. In addition, ouremployees and contractors who provide services related to our informationsystems are obliged to respect the confidentiality of any personal informationheld by us.

 

STORAGEAND SECURITY OF YOUR INFORMATION

Westrive to ensure the security, integrity and privacy of personal informationsubmitted to our Online Platform. We also periodically review and update oursecurity measures with modern software to ensure greater protection andcompliance with privacy legislation. However, transmission over the internet isnot guaranteed to be completely secure.

 

Weendeavour to take all reasonable steps to protect the personal information youmay disclose to us or from the use of cookies and similar tools. Upon receiptof your data transmission, we will also ensure that personal information issecurely stored on our systems to protect against the loss, misuse oralteration of information.

 

Inaddition, our employees and the contractors who provide services related to ourinformation systems are obliged to respect the confidentiality of any personalinformation held by us. However, we will not be held responsible for eventsarising from unauthorised access to your personal information.

 

CHANGESTO PRIVACY POLICY

We may change this Privacy Policy inthe future.

We reserve the right to review andamend this Privacy Policy in our sole and absolute discretion by updating ourwebsite and the Privacy Policy. If we update the Privacy Policy, we will usereasonable endeavours to provide you with a notice of the updates. Any changesto the Privacy Policy will take immediate effect from the date of itspublication.

Before you continue, we recommend youkeep a copy of the Privacy Policy for your records.

FURTHERINFORMATION

Information collected will be retained foras long as reasonably necessary for the purposes for which it was collected, oras otherwise required or permitted by law. As permitted by applicable law, you may have a right toaccess and correct personal information collected about you, and to object, forlegitimate reasons, to the processing of that information. To exercise theserights, please contact us using the contact details below. We request that youprovide as much detail as possible about the particular information you seek tohelp us retrieve it. An access fee may be charged to cover our costs ofproviding that information to you. In certain circumstances, we may not berequired by law to provide access to, or correct, your personal information. Ifthat is the case, we will give you our reasons for that decision. If we decidenot to update your personal information, you may ask us to attach a statementof the correction sought to that information.

Wetake reasonable steps to make sure that the personal information we collect,use and disclose is accurate, complete and up-to-date.

 

Ifyou have any questions or feedback about privacy, please contactus. For informationabout privacy generally, or if your concerns are not resolved to yoursatisfaction, you may contact the Office of the Australian InformationCommissioner at www.oaic.gov.au and on 1300 363 992.

‍

Something here not clear?

If any part of this document is confusing, that is our problem to fix. Tell us which clause and we will rewrite it.

Email your privacy enquiriesAll legal documents
↑
The Desktop logo with 3 ticks next to the words 'The Desktop'.
ECEC policy & compliance library. Trusted by Australian early childhood services since 2010.
MembersLoginSign upMembership InformationManage subscriptionUpdate account
AboutAbout usThe Compliance EnginePricingSuccess storiesArticles
ResourcesContact usFAQsBook a tourFree resources
© 2010–2026 The Desktop. All rights reserved.
The Desktop and use of AI Features
How We Handle Your Data When You Use AI
Terms Of Use
Privacy Policy