Quality Improvement Plan

Transform your Quality Improvement Planning Process

Self-assess against the National Law, Regulations and NQS, plan improvements, and walk into Assessment & Rating prepared — all in one collaborative platform, with expert guidance built into every Quality Area.

Built-in AI QIP Mentor
Submission-ready reports
Single service & Enterprise
Empower your team

A QIP that lives and breathes, not a document gathering dust

The hard part isn't writing a QIP once — it's keeping it current, evidenced and ready. Our platform turns it into an everyday tool your whole team can contribute to.

See where you're up to at a glance with a dashboard across every Quality Area, Law and Regulation

Create goals and action plans when areas for improvement are uncovered

Attach evidence and documents to support your findings — all kept in one place, easy to access and compile digitally

Assign and monitor task due dates and progress in your service

Implement targeted actions: plan specific tasks and set achievable goals

Generate ready-for-lodgement reports at the push of a button

Your QIP consultant, built right in

Many services pay a QIP consultant to help them write their plan. With The Desktop, that expertise is built in. Our AI QIP Mentor helps you turn what you already do at your service into clear, well-written key practices — no consultant required.

Know what to write. Describe what happens at your service and the Mentor helps you shape it into a quality practice.

Set the right goals. Get suggestions for meaningful, measurable improvement goals — not vague intentions.

Find the right element. Not sure which NQS element your practice sits under? The Mentor points you to it.

The result: a stronger QIP, written in your words, without the consultant's invoice.

Empower

Integrate your QIP into daily practice

Our system enables you to actively engage with your Quality Improvement Plan every day, embedding it seamlessly into your routine operations. This time-saving approach ensures that quality enhancement is a continuous process, rather than a task reserved for compliance inspections only.

Tips & examples for each Quality Area

Don't know where to start? Our built-in AI QIP Mentor guides you through each Quality Area and helps you get going.

Stakeholder collaboration

Engage families and staff to gather valuable feedback and actionable insights for quality enhancement — no need to work alone!

Easily monitor progress

See where you're up to at a glance, assess your performance over time and target the Quality Areas that need attention.

Save time & reduce your workload

Enjoy the reduced stress and time-saving benefits of an effective system to document your QIP.

TRUSTED BY SERVICES LIKE YOURS

Services that walked into A&R with confidence

From Preschools to OSHC, services across Australia use The Desktop to prepare their QIP — and many credit it with reaching an Exceeding rating.

Exceeding Rating
"Basically, we would not have achieved the 'Exceeding' rating at all without the assistance of the platform. The Assessor told us that many services have been operating for over 10 years and still have not achieved this result. A big thank you!"
Crestwood Childcare Centre
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Exceeding Rating
"A very big thank you for this wonderful program. Feedback from our A&R using this program was so positive. As an OSHC service it is very hard to receive Exceeding, and I truly believe this program helped us reach this rating."
Diocese of Rockhampton OSHC
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Team collaboration
"The platform has provided us with an extensive breakdown of the NQS. All our Educators are able to contribute to the documentation in their own time and from wherever they are. Such a valuable tool."
Grange Public School OSHC
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Easy to use
"I love how easy the program is to use, the layout and the way each section has been broken down in steps. It makes the whole process less daunting than being faced with a report style."
Indigo Early Learning Centre
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Assessment & Rating
"The platform has made a significant difference to our service and how we update our QIP. We have found it easy to use and it saved us time, plus helped us confidently work through the A&R process."
Mulgoa Preschool
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Loved by members
"I love the upgraded platform — great new look and functionality. Good job, guys!"
Salvos Early Learning
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Walk into your next A&R ready

Keep your QIP current all year, get your whole team contributing, and turn what you do every day into evidence you can lodge — without the last-minute scramble or the consultant's fee.